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Instant soup. Made for dogs.

Help article

How do I get help with an order?

Use the contact form or email prakash@helioai.tech for questions about a Woofly order.

What to include

  • Your order number, if you have one.
  • The email address used for the order.
  • A short description of the question or problem.
  • For a product question, the batch details and a clear photo of the pack.

Shipping and payment questions

Check the information shown at checkout before placing an order. For questions about delivery, a payment or an existing order, contact Woofly with the details above.

Do not include your full payment-card number or password in a support message.

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